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Shortlist Announcement
Agent of the Year
Adele Sutton - Amicus Horizon
Carly Miller - Enterprise Rent-a-Car
Charlotte Mahoney - Neopost
Debra Baker - Hampshire County Ciuncil
Denise Murphy - London Borough of Harrow
Helene Dearling - Enterprise Rent-a-Car 
Kim Gurteen - Hampshire County Council
Lizzie Gilbert - Hampshire County Council
Matthew Whichello - Hampshire County Council
Parminder Kaur Gill - London Borough of Harrow
Sophie Harvey - Amicus Horizon
Susie Granaghan - Amicus Horizon

Team Leader of the Year
Diane Fenwick - Hampshire County Council
Emma Stroud-Osbourn - Neopost
Gemma Wheelhouse - Hampshire County Council
Michelle Clarke - Enterprise Rent-a-Car
Yasmin Smith - Hampshire County Council

Supervisor of the Year
Karlene Gambrill - Amicus Horizon
Russeell Preston - Enterprise Rent-a-Car
Victoria Casey - Virgin Holidays

 Contact Centre Manager of the Year
Iain Scotland - Virging Holidays
Kate Stubbs & Steve Hawker - Hampshire County Council
Kelly Vedash - L&Q
Nersan Gopal - HGS

New Contact Centre sector Employee of the YEar
Emily Brunwick - Which? 
John Mairs - Enterprise Rent-a-Car
Kallin Griffiths - Hampshire County Council
Kim Furnell - Hampshire County Council
Matthew Young - Virgin Holidays
Zoe Capel - Hampshire County Council

Support Person of the Year
Katy Harding - Enterprise Rent-a-Car
Garth Harriman - Neopost

innovation & improvement Award
Noble Systems
Travel Republic

Best Complaints Management Team
Amicus Horizon
Royal Borough of Kingston
Virgin Holidays

Contact Centre of the Year - Under 100 Seats
Amicus Horizon
Enterprise Rent-a-Car
Nuffield Health
West London Mental Health NHS Trust
Virgin Holidays

 Contact Centre of the Year - Over 100 Seats
Hampshire County Council

Congratulations to all of our finalists. Final judging will take place week commencing 22nd April 2014. The awards gala dinner will be held on the 16th May 2014. 
For more information on the Awards Gala Dinner please contact Trevor Butterworth on 07932 669 299. 

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