Congratulations to all of the winners at the

LSECCA 2013

 

 

 

 

---

Agent of the Year

 

Sponsored by: 

 

Ellie Kiss - Legal & General

Nominees:

Adam Gross - Legal & General, Amanda Clinton - Amicus Horizon, Keith Greenfield - Family Mosaic, Matt Dukes - Neopost, Stefanie Glass - Carnival UK, Stephen Sweeney - Legal & General, Viviers Ferriera - Legal & General

 

 

---

 

 

New Contact Centre Sector Employee of the Year

 

Sponsored by: 

Keith Greenfield - Family Mosaic

Nominees: 

Jimmy Turrell - Legal & General, Samantha Halloway - Legal & General, Sam Sipple - Neopost. 

 

 

---

Team Leader of the Year

 

Sponsored by: 

Emma Marshall - Virgin Holidays

Nominess: 

Alison Herbert - Carnival UK, Jamie Tambling - Legal & General, Tanya Wilson - L&Q, Zoe Woolgar - Legal & General. 

 

 

---

Best Complaints Management Team

 

Sponsored by: 

Nominees:

L&Q, Neopost, Virgin Holidays

 

 

---

Contact Centre Manager of the Year

Sponsored by: 

 

Alan Woodford - Neopost

Nominees: 

Jag Tucker - SHL 

 

 

---

Best Use of Technology

 

Sponsored by: 

 

Nominees: 

Lumesse, Neopost

 

 

---

Best Contact Centre Improvement Strategy

 

Sponsored by:

 

Nominees:

Kent & Medway Health Informatics Service

 

 

---

Commitment to & Impact of Training

 

Sponsored by: 

 

 

 

---

Contact Centre of the Year (under 100 seats) 

 

Sponsored by: 

 

Nominees: 

Amicus Horizon, Family Mosaic, L&Q, Neopost, SHL, Virgin Holidays

 

 

---

Contact Centre of the Year (over 100 seats) 

 

Sponsored by: 

Nominees: 

Legal & General, Lycamobile

 

 

---

 

 Charity Auction

We would like to say a hugh thank you to everyone who donated and helped raise funds for the British Heart Foundation at fridays event. We raised an amazing £1354! A special thank you to the companies that donated prizes: